FAQs

Frequently Asked Questions

  1. I have a question regarding a product, my order or delivery... How can I contact you? Please either email us at susan@reclaimedbysw.com or phone us on +353 872459254.
  2. Do you accept international orders? We are currently offering FREE shipping in Dublin, Ireland. However if you would like your order shipped overseas or outside Dublin then please contact us for a delivery quote.
  3. Do you accept commissions? Yes, if you have a residential or commercial project or looking to source a  specific piece, please contact us with details at susan@reclaimedbysw.com.
  4. How can I maintain my new purchase?
  • Prevent staining by regular cleaning, vacuum frequently to prevent dirt and dust settling.
  • Avoid food, drink makeup etc. artificial colours are known for leaving permanent stains.
  • Keep out of strong sunlight, consider moving it around so that one part doesn’t fade quicker than the rest.
  • All pieces are reupholstered in flame retardant fabrics and treated with scotch guard, remember you are buying once loved pieces, wood markings and general signs of wear add to the story of each rescue.